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Privacy Policy

Last Updated: October 27, 2026

Joyzr Health is an app for recording calorie expenditure, provided to you by Chengdu Xingguan Technology Co., Ltd. (hereinafter referred to as "we"). This privacy statement is formulated by us to handle your personal information.

We attach great importance to the protection of your personal information and privacy, and will provide appropriate security measures for your personal information in accordance with legal requirements and mature industry security standards.


1. How We Collect and Use Your Personal Information​

We only use your personal information when there is a legitimate basis. Under applicable laws, we may use your personal information based on legal grounds such as your consent, necessity for performing or entering into a contract with you, or necessity for fulfilling statutory obligations.

1.1 Health Information Recording Function​

During your use of the relevant services, we will process the necessary information in order to fulfill our contractual obligations. If you do not provide the relevant information, it may affect your ability to use the relevant functions/services of this App.

For the health information recording function, we will process the following data that you record yourself:

  • Dietary data (including food photos you take or select)
  • Exercise information
  • Water intake records
  • Weight information

The above data will be transmitted via the network and stored on our servers located within China; only a cache is retained on your device for offline viewing. We use the above information solely for the purposes stated in this statement, and will not provide it to any third party except as expressly stated herein.

1.2 Basic Body Profile​

To calculate your personalized daily calorie target (basal metabolic rate / total daily energy expenditure) and provide health suggestions, we will collect the following information that you actively enter on the "Complete Profile" page:

  • Gender
  • Date of birth
  • Height
  • Weight
  • Target weight

Collection method: entered actively by you. Storage: the above information will be transmitted to and stored on servers located within China, with only a cache retained on your device. If you do not provide the above information, the accuracy of your daily calorie target and health suggestions will be affected, but your use of other functions of this App will not.

1.3 Menstrual Cycle Information​

If you are a female user and have actively enabled the menstrual cycle management function, we will collect:

  • Start and end dates of your periods
  • Custom settings for cycle length and period length
  • Luteal-phase calorie budget relaxation percentage setting

The above information is used for menstrual cycle prediction and automatic adjustment of cycle-based calorie targets. It is stored only on our self-built servers located within China and is not shared with any third party; we do not collect other information such as menstrual symptoms. You may delete your cycle records in the App at any time; if you do not enable this function, we will not collect any menstrual cycle information.

1.4 Account Information​

To provide account registration, login, and account security services, we will collect:

  • Email address (used for registration, login, and email verification code verification)
  • Password (stored only in encrypted hash form)
  • Upon WeChat authorized login: the WeChat openid/unionid, nickname, and profile photo returned with your authorization

1.5 Device Information and Product Usage Statistics​

To understand product usage and improve product experience and service stability, after you consent to this Privacy Policy, the App will automatically collect the following information and transmit it via the network to our self-built analytics service (with servers located within China):

  • Account identifiers (user ID, nickname, email, gender)
  • Device information (device brand and model, operating system version, system language, time zone, screen resolution)
  • App version and events of your use of various functions (such as page views and function operations)

The above statistical information is used only for product analysis and experience improvement. If you wish us to stop collecting the above statistical information, you may contact us via the email address in the "How to Contact Us" section of this statement.

1.6 Device Identifier Information (OAID, MAC Address, etc., for Payment Security Risk Control)​

The App's own code does not collect device identifier information, software lists (app lists), or device MAC addresses. Only when you purchase a membership via Alipay will the embedded Alipay client SDK automatically collect, during the payment process, certain device identifier information (such as the Open Anonymous Device Identifier (OAID), AndroidID), the device MAC address, the software list (app list), and other device and network information, in order to generate device identifiers for safeguarding your account and payment security (risk control / device risk identification). Such information is not used for user profiling, marketing, or cross-app tracking.

For the types, purposes, methods, and scope of such collection, please refer to Section 3 "Third-Party SDKs" of this statement and Alipay's official "App Alipay Client SDK Privacy Statement".


2. Device Permission Usage​

2.1 Permission List​

PermissionPurposePlatform
CameraTo photograph food you need to upload for recognitionAll
MediaTo upload photos or screenshots you selectAll
StorageTo store the charts you exportAll
NetworkOnly when needed:
- Register and log in to your account
- Sync and back up data
- AI food recognition
- Check for app updates
- Initiate payments
All
Wi-Fi statusDeclared by the Alipay SDK; reads the device's Wi-Fi connection status for payment security risk controlAndroid
Local NotificationsTo send the recording reminders or health reminders you set to your notification bar via local notificationsAll

2.2 Special Notes on Permissions​

2.2.1 Special Note on Local Notification Permission​

After you set recording reminders or health reminders, the App will register the configured reminders with the system, which will remind you (by sending local notifications) at the time points you set. This process is completed and delivered locally only, does not involve network operations, and does not collect any personal data.


3. Third-Party SDKs​

In order to provide you with certain functions/services, we have integrated software development kits (hereinafter referred to as "SDKs") or other similar applications from our partners. We conduct strict security testing on SDKs or other similar applications, and require our partners to take strict measures to protect your personal data.

When new service requirements or business function changes arise, we may adjust the third-party SDKs we integrate, and will promptly disclose the latest status of integrated third-party SDKs in this statement. Please note that third-party SDKs may experience some changes in data types due to version upgrades, policy adjustments, and other reasons; please refer to their officially published descriptions.

3.1 Alipay SDK​

Special Note: The iOS version does not include the Alipay SDK. Membership purchases on iOS are processed through Apple App Store's In-App Purchase (IAP), with the payment flow handled by Apple.

ItemContent
Third-party company nameAnt Group (Hangzhou) Information Technology Co., Ltd.
Product/TypePayment
Information collected1. Device identifier information (e.g., Open Anonymous Device Identifier OAID, AndroidID, IDFV)
2. Device information (device model, brand, OS, system settings and properties, screen density, sensor list)
3. Network information (IP address, network type, Wi-Fi status/parameters), carrier information
4. Device MAC address (reads network interface MAC information for device risk identification)
5. Software list / app list (checks whether the Alipay wallet is installed on the device and queries device identifier services, for payment security risk control)
6. SN, device status
Purpose1. To safeguard your account and fund security as well as the secure and stable operation of payment services (including security risk control during payment)
2. To fulfill statutory obligations such as anti-money laundering, anti-terrorist financing, and anti-telecommunication network fraud
Usage scenarioPurchasing membership (only when you initiate a payment)
Collection methodAutomatic SDK collection, network transmission
Third-party personal information handling principleshttps://opendocs.alipay.com/common/02kiq3 ("App Alipay Client SDK Privacy Statement")

3.2 WeChat OpenSDK​

ItemContent
Third-party company nameShenzhen Tencent Computer Systems Co., Ltd.
Product/TypeWeChat authorized login, account linking
Information collected1. WeChat profile photo and nickname selected by you during authorized login
2. Verification information of whether WeChat is installed on the device (Android)
3. Device model information (iOS, stored locally on the device only)
PurposeTo implement WeChat authorized login and WeChat account linking, and to verify whether the device can use the SDK's capabilities
Usage scenarioLogging in with WeChat, linking a WeChat account in "Account & Security"
Collection methodAutomatic SDK collection, network transmission (only when you actively tap WeChat login/link)
Third-party personal information handling principleshttps://support.weixin.qq.com/cgi-bin/mmsupportacctnodeweb-bin/pages/RYiYJKLOrQwu0nb8 ("WeChat Open SDK Personal Information Processing Rules")

Special Note: According to Tencent's official rules, apart from the explicitly listed information above, the WeChat OpenSDK does not process any other personal information of yours (excluding device identifiers such as OAID). This App also initializes and invokes the WeChat OpenSDK only after you have consented to this Privacy Policy and actively tap WeChat login/linking.

3.3 Third-Party AI Service (Volcano Engine)​

To provide features such as food calorie recognition and intelligent dietary suggestions, this App integrates the AI large model service provided by **Volcano Engine Technology Co., Ltd. ** (Volcano Engine).

ItemContent
Third-party company nameVolcano Engine Technology Co., Ltd.
Product/TypeAI large model service (Volcano Engine)
PurposeTo recognize food from photos you take or upload, and to parse the text you enter to generate dietary/health-related suggestions
Usage scenarioTaking photos to recognize food calories, or querying food and obtaining health suggestions via text descriptions
Shared data types1. Food photos you take or upload
2. Text content you actively enter (e.g., dietary records, queries)
Excludes any information that could identify you personally (such as account, name, phone number, device identifier, etc.)
Data processing methodBefore being transmitted to the AI service, the data has been anonymized and de-identified, carrying no user personal information. Volcano Engine may temporarily retain the above data during service operation to maintain service stability, but it will not be associated with your personal identity, nor will it be used for model training
Collection methodNetwork transmission (only during function calls)
Third-party privacy policyhttps://www.volcengine.com/docs/6256/64902

Special Note: We do not share any information with Volcano Engine that could identify you personally. All data transmitted to the AI service has been anonymized and is used solely to complete the current function call.


4. Managing Your Personal Information​

If you have further requests regarding your data subject rights, or if you have any questions, opinions, or suggestions, you may contact us through the methods described in the "How to Contact Us" section of this statement, and exercise your relevant rights.


5. Information Storage Location and Retention Period​

5.1 Retention Period​

We commit that, unless otherwise provided by laws and regulations, the retention period for your information shall be the shortest time necessary to achieve the processing purpose.

5.2 Storage Location​

The above information will be transmitted to and stored on servers located within China.


6. How to Contact Us​

You may contact us through the following methods and exercise your relevant rights. We will reply as soon as possible.

If you are not satisfied with our response, especially when personal information processing practices have harmed your legitimate rights and interests, you may also resolve the matter through the following channels:

  • File a lawsuit with a people's court that has jurisdiction
  • File a complaint with an industry self-regulatory association or relevant government authority

You may also ask us for information about other applicable complaint channels.


7. Terms​

Effective Date: 2026.10.27

Current Version: v1.4

Version History​

v1.4 (2026.10.27)​

  • Added "1.2 Basic Body Profile", explicitly stating the purpose, method, and scope of collecting gender, date of birth, height, weight, and target weight
  • Added sections "1.3 Menstrual Cycle Information", "1.4 Account Information", and "1.5 Device Information and Product Usage Statistics"
  • "1.6 Device Identifier Information" (formerly 1.2): added the collection of device MAC address and software list (app list) by the Alipay SDK; the "3.1 Alipay SDK" collection list updated accordingly
  • Permission table: added the "Wi-Fi status" (declared by the Alipay SDK) row and supplemented the network permission purposes
  • Clarified that health information is stored on servers within China (device retains only a cache), and removed absolute statements inconsistent with this statement

v1.3 (2026.10.14)​

  • Added Section "1.2 Device Identifier Information", explicitly stating the purpose, method, and scope of OAID and other device identifiers collected by the Alipay SDK during payment
  • Section "3.1 Alipay SDK": added the device identifier information (OAID, AndroidID, IDFV, etc.), device and network information collection list per Alipay's official statement; updated the official handling rules link
  • Added Section "3.2 WeChat OpenSDK", describing the personal information processing rules for WeChat authorized login/account linking
  • The "Third-Party AI Service (Volcano Engine)" section was renumbered to "3.3"

v1.2 (2026.06.18)​

  • Added "3.2 Third-Party AI Service (Volcano Engine)" section, describing how anonymized food photos and text data are shared with and processed by Volcano Engine

v1.0 (2026.06.06)​

  • Initial version